![]() When writing end-user manuals, we must follow a concrete set of rules to make it practical and intuitive to navigate for new and existing customers. However, if you cover all features with guidelines, it will take seconds to provide users with the needed information by simply redirecting them to specific user guide chapters. If they address them all to support chat, customer support specialists won’t be able to cope with the avalanche of incoming messages. Imagine all the questions new signups have regarding a typical product. With solid user-guides in place, the customer support team will require fewer employees to deliver quality customer service so that they can focus on more complex issues rather than wasting time on basic usability questions. The better help documentation is, the fewer support requests come in as users are prone to first search knowledge base articles to find answers and get unstuck. The reason is simple - the faster customers can figure out what to do across your product and how to derive value from it, the better their experience will be.Ĭreating a user manual is especially important for self-service or complex products so that users can address their questions and get comprehensive answers while they work. Altogether, this drastically impacts customer satisfaction and user stickiness. There are many reasons why businesses should create end-user manuals.Įxcellent customer experience is about creating a frictionless product and providing top-notch customer support around using the product that includes live chat, use cases, and well-structured product documentation. You can probably guess how to assemble a chair, but the odds are you will miss some details or spend hours figuring out where to put some parts instead of spending 10 minutes. SuperPhoto is a little awkward to use initially, but you'll figure it out in about 60 seconds, and there are more than enough quality effects and filters to justify the download.Google Analytics User Guide Why is it important to create user documentation?Ī product company without user documentation is like IKEA furniture without assembly instructions. Post your pictures to Instagram easily. ![]() If export file size is an issue, upgrading enables full HD support and gives you access to 1,200 more effects. ![]() We didn't see any figures on exactly what this means, but we managed to save images of around 1300x700, fine for basic on-screen use. The free version limits these to "medium" resolution. Once you've finished, the results may be saved as a JPEG. You soon learn which effects work best so this isn't a big deal, but it's still an irritation. Instead of opening an image and seeing how it might be changed by multiple filters, side-by-side, you must try them out one by one. There are also the usual colour tints and texture effects, and others which blend several of these together.įiguring out which effects work for you can take a while. There are types of pixelation, simple mosaics, stained glass effects, filters which split the image into blocks and rotate them in 3D. SuperPhoto has a range of mosaic-type effects. You can overlay the image with stars, circles, hearts, leaves, petals, sparkles and assorted other shapes. The program can frame all or part of your image on a cube, a bubble, in a banknote, on a t-shirt, in a newspaper ad, in a TV, and more. There are filters to turn your PC into works of art: Painting, Stencil, Banksy, Pencil Drawing, Stylize, Pastel, Cartoonize, Warhol, more. SuperPhoto is a fun app which can enhance your photos with more than 300 effects in the free build, 1,500+ if you buy the full version.
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